Lattice Technology is committed to protecting and respecting your privacy. From time to time, we would like to contact you about our products and services.
We will not share or sell your data outside of our fulfillment of your mandates.
Controlling and Processing Information
A “controller” is the legal entity which, alone or jointly with others, determines the purposes and means of the processing of personal data. Lattice is the data controller for data described by this policy.
A “processor” is a legal entity or other body that processes data on behalf of the controller, as defined above. Lattice may use various data processors with which we have data processing agreements/Lattice is also the primary data processor for data described in this policy.
We have a lawful basis and a legitimate interest in collecting, retaining, and processing your data.
You may browse our site without providing us with any personal data. If you choose to open an account with us, request a demo, contact us for more information on our products, make a purchase, or otherwise have greater access to our site and our products, we may collect data and personally identifiable information (hereinafter “data”) from you in a variety of ways, including, but not limited to, when you visit our site, create and log into our account, fill out a form, contact us by email or traditional mail, apply for employment; and in connection with other activities, services, features or resources we make available in connection with our site. You may be asked for, as appropriate, your name, company name, email address, mailing address, and/or telephone number.
When you visit and/or interact with our site, we also collect limited data that the browser you use makes available automatically. This information includes the internet address of the computer or network you used to access our site, the date, time, and page(s) you visited on our Sites, the browser and operating system you used, and the referring page (the webpage that contained the link to one of our Sites that you clicked on to get there). Once you leave our site, you have the right not to be followed. When you first access our home page, you will see at the top of the page an option to allow or reject cookies. Please see our section below on cookies, where we identify the digital content we collect when you visit our Sites, some of which is necessary to properly navigate the site.
We have a legitimate interest in ensuring that our site operates correctly and efficiently. To that end, we may use the aggregated nonpersonal data and information from all users of our site and products therein to measure server performance, analyze user traffic patterns, and improve the content of our site and portions of our site. We sometimes track the key clicks to review a particular solution to measure interest in specific topics and to improve the visitor experience on the site.
With your consent, we will use your e-mail address and/or other personal information to provide you with information we think you will be interested in, including company news and related product or service information, and marketing content. Even after you have agreed to receive such messages, you can let us know at any time if you would prefer not to receive any or all of this marketing/investor information by following the unsubscribe instructions contained in any email you receive from us or by sending an e-mail to email@example.com that contains the email address you wish us to unsubscribe from our lists. As noted above, even if you opt out of receiving marketing messages, we will still send you important non-commercial messages as long as you have an account with us or have downloaded a product. These non-commercial messages may pertain to software updates or other administrative
We have a legitimate interest in complying with our legal obligations. Accordingly, we may release user data if we believe in good faith that: the law or legal process requires it; we have received a valid subpoena, or exigent circumstances request from a law enforcement agency; or such release is necessary to protect our rights, property, or safety, or that of our respective affiliates, business partners, customers, or others.
Pursuant to your reasonable request, we will provide you or a third-party you specify with a list of all of the personal data that Lattice has collected and/or shared, in a form that is portable to you. Depending upon your geographic location, we may charge a small fee to collect this information in a portable fashion. Similarly, upon your request, we will make corrections to our records of your personal data. You may send an email to us at firstname.lastname@example.org with your request. Please be sure to provide all relevant email addresses associated with your request.
You may request this information by emailing us at email@example.com, or by writing us at the appropriate address found on this page https://www.lattice3d.com/contact. Please be sure to include all relevant information, including what email addresses and phone numbers you are requesting.
Retention and Deletion
Your data is stored and processed in the United States of America.
We keep your data only for as long as we have a legitimate business purpose, and only that data required for the particular purpose for which we collected the data. We will retain your data while you have an active relationship with Lattice, including if you have subscribed to a newsletter, opted in to receive commercial and marketing content from us, or if you have affirmatively made requests of us that we, or our data processors, are fulfilling. If you have downloaded one of our software products, we will retain that information necessary to contact you for administrative purposes, even if you have not opted in to receive commercial messages.
If you would like us to delete all of your data (including any personal information gathered by our service providers) and/or place your name on our “do not contact” list, contact us at firstname.lastname@example.org include GPDR Delete Request in the subject line, and request that your information be deleted and/or that you be placed on our “do not contact” list. Please note that because names may be similar, you must include in your request all associated email addresses and phone numbers (if any) that you wish to be deleted in the body of the email. We reserve the right to contact you for administrative purposes to request more information in order to assist us in completed your request. We may also send you a confirmation email, once we have deleted your information. Please note that if you have downloaded or used our software products and you subsequently request that we delete all your information, you will no longer receive software updates or administrative messages of any kind. We will make commercially reasonable efforts to delete your information within thirty days from our active files, provided, however, that we may retain—for legal compliance purposes only—your request and associated email in a hashed format so that we do not inadvertently restore your information to our database. You may also request that we stop processing your information without deleting it, and we will comply within five days of receipt of such a request.
Notwithstanding the above, Lattice will retain your information indefinitely if it believes in good faith that it has a legal obligation to do so.
The Lattice site is a general audience website, intended for adult use. We do not market to, and do not knowingly collect any data from, children under sixteen (16) years of age. Please contact our customer service department if you are aware of any personal information supplied to the Site by a child under the age of sixteen (16).
Do Not Track
The Lattice3D.com website is secured with HTTPS. In addition, Lattice Technology utilizes HubSpot, which is also access via HTTPS. Any user data that Lattice Technology collects is stored with HubSpot.